Top 10 questions to ask about a hosting provider
Intdev Internet Technologies benchmarked itself recently against the top 10 questions that clients should ask themselves when choosing a hosting provider. Find out what those important questions are and how Intdev performs to satisfy:
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1. Landline number – Intdev has a land line number that you can use: 011 7870107 or 0861 INTDEV . We are also available on Skype, MSN or via our chat option from our website, absolutely free of charge. |
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| 2. Physical office facilities – The Intdev offices are on Jan Smuts Avenue just below the Hyde Park Shopping Centre. Shop 2 356 Jan Smuts Avenue, Craighall in Johannesburg. We have an open door policy so come past and visit us when you are in the area! |
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3. Server monitoring – All Intdev servers are monitored 24 hours a day and 7 days a week. Our technicians get immediately notified of any problems or downtimes to solve the problem as soon as possible. We are proud to say that the Intdev server uptime is 99.7%. Intdev uses high quality branded Dell hardware which is a large and certified provider. |
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| 4. Company lifetime – Compared to most other hosting providers Intdev is a golden oldie, which only applies to the number of years (founded in 1998) and since then we provide top notch products and services to you to make your life easier and communication more effective. Hosting was one of Intdevs first products to be offered and we are a hosting specialist that is able to care and cater for all client needs and wants. Try us and give us a new challenge! |
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5. Employees – We are proud to have 15 employees working for Intdev and its clients. All employees are constantly working on client service, skills and knowledge improvement and immediate attention to client requests. Our young and dynamic team is able to walk the extra and customised mile for you. Our employees are able to back each other up should one not be available due to holiday or illness. |
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| 6. Security and backup – how secure is your data with Intdev? Intdev provides firewalling, secure networks, regular backups with offsite data storage and restricted access to all client data, so you can rest assured. All websites on our servers get a daily back up with off site data storage as well. |
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7. Fastness and server environment – Our servers are mounted in the very safe and secure IS environment in Rosebank with clean power, generators, stable room temperature and as we use the IS infrastructure we can provide you with speed as well! |
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| 8. Client control – firstly all domains that Intdev registers for its clients are registered in the clients name and not in the Intdev name. Furthermore is a customer zone on the Intdev website where you have control and can make changes to your mail address. |
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9. Hosting package – Intdev provides the client with free website statistics, data backup, firewalling and mail address for their hosted website. You also receive your own FTP details which you need to make change to your website. Hosting service is available to you within 24 hours after all application papers are signed. Should you require your domain to be moved in order to host with Intdev – don’t worry we have 2 skilled employees whereas one of them is dedicated to the process of domain moving. Just let us do the work and don’t stress. |
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| 10. Growth potential – no matter how big your company and communication/hosting needs grow, we are able to grow with you and keep on delivering you with high quality services and products. Intdev continuous to grow itself and is able to offer more and highly sophisticated communication tools to you. Due to the set up of our company and team we are able to customize solution for you on an ongoing basis. |
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USP: We are an experienced business that exists since over 12 years and offers tried and tested Internet tools and services aimed at optimising your business. We understand what you need with regards to Internet access, hosted services and communication tools. We pride ourselves in high service levels and comply with all industry standards. We work hard to keep our relationship with you on a level that other providers cannot.
Mission: Intdev strives to deliver personalized and innovative Internet technology solutions. We have a commitment to consistently provide our clients with excellent service. The challenge taken upon us is to offer world class service without losing the "human touch", meaning sincerity, honesty and transparency. Our aim is to meet this expectation while continuing to grow the business, develop our people and expand our offering.
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